How to cite “Customer relationship management” by Galka and Baran

APA citation

Formatted according to the APA Publication Manual 7th edition. Simply copy it to the References page as is.

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APA
Galka, R. J., & Baran, R. J. (2016). Customer relationship management (2nd ed.). Routledge.

Chicago style citation

Formatted according to the Chicago Manual of Style 17th edition. Simply copy it to the References page as is.

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Chicago
Galka, Robert J., and Roger Joseph Baran. 2016. Customer Relationship Management. 2nd ed. London, England: Routledge.

MLA citation

Formatted according to the MLA handbook 9th edition. Simply copy it to the Works Cited page as is.

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MLA
Galka, Robert J., and Roger Joseph Baran. Customer Relationship Management. 2nd ed., Routledge, 2016.

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Publication details

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TitleCustomer relationship management
Edition2
Author(s)Robert J. Galka, Roger Joseph Baran
Year of publication2024
PublisherRoutledge
City of publicationLondon, England
ISBN9781138919525